Privacy Policy Totech Europe

At Totech Europe we’re committed to protecting and respecting your privacy…

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it and how we keep it secure. It sets out the conditions under which we process any information that we collect from you, or that you provide to us. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

Collecting and processing of personal information

The personal information we collect, and process include: first name, last name, e-mail address, phone number, company name, country, and IP address. Next to that we collect information regarding which pages are accessed and when. We obtain this information when you use our website, for example, when you contact us about our products & services, when you wish to download technical content or if you register to join our mailing list to receive our newsletters.

We may process your information based on legitimate interest, either to you or to us. However, we will only do so after careful consideration of:

  • Whether the same objective could be achieved through other means;
  • Whether processing (or not processing) might cause you harm;
  • Whether you would expect us to process your data, and whether you would consider it reasonable to do.

How do we use your personal information

Totech Europe uses your Personal Information to help you quickly find goods, services, or information on the site. We may use your information to:

  • Seek your views or comments on the services we provide;
  • Notify you of changes to our services;
  • Send you communications which you have requested and that may be of interest to you. This could include information about events, product updates, technology downloads and promotions of our goods and services.

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Your personal information may be accessible to our third-party service providers, agents, subcontractors, and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). When we use third-party service providers, we only disclose the personal information that is necessary to deliver the service. We have a data processing agreement in place that requires them to keep your information secure. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing or any other purpose, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. We track the domains from which this site is visited and use that data to analyse this for trends and statistics, and then discard it. If you choose not to have your personal information used as a basis for further contact with you by Totech Europe or one of its business partners, you can still use most of this site. You merely will not be able to access areas that require registration or receive downloads.

How do we protect your personal information

Totech Europe does not provide the technologies used to build its site, and therefore neither recommends nor endorses the same. Any information regarding identified technologies, their capabilities, limitations, applications, etc., should be sought directly from their manufacturers. Totech Europe hereby disclaims any rights to trademarks, service marks, tradenames, logos, copyrights, patents, domain names or other intellectual property interests of third parties. As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). This may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the EU. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. If you use our services while you are outside of the EU, your information may be transferred outside the EU to provide you with those services.

Application of privacy policy

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Compliance with the law

Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. However, ultimately it is your choice as to whether you wish to use our website.

What are your rights.

You have the right whether you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. We will not contact you for marketing purposes by email, phone, or text message unless you have given your prior consent. You have the right to ask for a copy of your personal information. The accuracy of your information is important to us, if you change your e-mail address, or any other information, please contact us.


The Totech Europe website collects additional data, using so called cookies. Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information that is gathered on one web page to be stored until it is needed for use on another website, allowing a website to provide you with a personalized experience. Some cookies may last for a defined period, such as one day or until you close your browser, others last indefinitely.  

Our website uses functional and analytical cookies. Functional cookies are necessary for the technical operation of the website and your ease of use. These cookies ensure that the website works properly and, for example, remember your saved settings. We use these cookies to optimize our website. You can choose not to use functional cookies by changing the settings of your internet browser so that it no longer stores cookies. Furthermore, you can delete all information that was previously saved via the settings of your browser. 

Through analytical cookies that we place, we can measure and analyse visitor behaviour on the website. We use this information to make the website as optimal and user-friendly as possible. Our website makes use of Google Analytics-cookies. Google Analytics is a web analysis service from Google Inc. (“Google”) and uses cookies to analyse the use of the website. A data processing agreement with Google has been signed which states that Google only acts as a processor of the personal data of our website visitors. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or prevent their use through your browser settings, you will not be able to use all the functionality of our website. It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website. 

 We use the reCAPTCHA service from Google to protect data sent through our website. This tool makes sure forms are completed and sent by a real person instead of ‘spam bots’. When visitors click the reCAPTCHA button to submit a form, their IP address is pulled (along with other information like screen size and CSS information) to determine if they are a real person or not. reCAPTCHA encrypts any personally identifiable information before sending it to Google. 

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Changes to our Privacy Policy

We reserve the right to update this privacy policy at any time. If you do not accept this privacy policy, ultimately it is your choice as to whether you wish to use our website.


Any questions about this policy should be sent by email to or by writing to Totech Europe BV, Innovatiestraat 9, 8051 TC, Hattem, The Netherlands. Alternatively, you can call +31 38 2031051.